REFUNDS & RETURNS
Thanks for shopping at MichaelKnappLeather.com. If you are not entirely satisfied with your purchase, I’m here to help. Please email Info@MichaelKnappLeather.com with any concerns and we can work on any return, exchange, discount or adjustment depending on the issue.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have a copy of the Invoice, or proof of purchase.
Once I receive your item, I will inspect it and notify you that I have received your returned item. I will immediately notify you on the status of your refund after inspecting the item. If your return is approved, I will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Please contact me If you have any questions on how to return your item to me.